Privacy Policy
At ByteLabs we believe in Google's motto of "Do no evil" as such we don't ask for any personal information at all from you, or even issue cookies from the ScanThis domain. However, due to the nature of our product we require that you upload (or provide a place where we can download) a file that may be personal or private in nature. To ease your concerns about privacy here is a list of the processes that happen when you upload a file to our service:
- You upload a file or provide a location for us to download a file that you want scanned.
- After we have retrieved the file from you we discard any information we have about it (filename, URL) and assign the file a unique 32 character ID.
- We return this unique ID to you (and only you) so that you can check the results of the scan when it is finished.
- We scan the file and store the results in the database.
There's more:
- A process runs every hour to remove results & files that are older than an hour. The longest your file will remain on our server is two hours (you uploaded it immediately after we purged older files).
- We do keep general scan statistics (how many files were scanned in that batch, total size of files, time taken) but have no way to match these to your identity.
- We also keep statistics on the total number of files scanned, how many were infected and with what virus. This is completely anonymous (we don't even keep timestamps).
- If you know anything about the Clam AV product: We use the 'clamscan' program so no information about your file will be uploaded to the ClamAV servers when we update our signatures.
- We use Google Analytics to view demographic data about our users. This is a common feature in many sites and can be easily blocked by the end user if they wish. To find out more about this service view the Google Analytics website.
- Our httpd server logs last 3 days.
Finally, if you use our API in addition to the previous information we ask that you provide us with a 'ClientId' string and a 'ClientVersion' string. This is currently voluntary and is for us to see who is using our service.
That's it, if you have any questions please contact us.
